Frequently asked questions

Quick answers to common questions.

These answers are starting wording. The owner should check every answer (especially returns and delivery times) and save it in the admin (Content).

How do I pay?

You can pay with Mobile Money (MTN, Telecel, AirtelTigo) or a bank card. Payments are handled securely by Paystack.

Do I need an account to order?

No. You can check out as a guest. An account just lets you see all your past orders in one place.

How much is delivery and how long does it take?

The delivery fee depends on your area and is shown at checkout before you pay. Most orders in Accra arrive within a few working days.

How do I track my order?

Go to Track Order and enter the phone number you used at checkout.

Can I return or exchange an item?

If something is wrong with your order, message us on WhatsApp as soon as possible and we'll sort it out. Items must be unused and in their original packaging.

The colour I want is sold out. Will it come back?

Often, yes. Message us on WhatsApp and we'll let you know when it's back in stock.